Average increase in purchase probability for advertised products among exposed shoppers.
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Industry · Retail
Make every store feel like your brand.
We integrate music, messaging, scent experiences, Digital Signage, A/V systems, and Operational Continuity to create an experience that is consistent, adaptable, and easy to manage across one or multiple locations.
Retail experience since 2008 · Brands we have worked with
El Palacio de HierroNikeMangoHollisterUlta BeautyKavakSamsungWest ElmPottery Barn
The challenge
Every store must respond to its surroundings without losing the brand identity.
Promotions, seasons, and local needs change constantly. When music, messaging, screens, scent, and technology are managed separately, updating the experience requires more time, more vendors, and more coordination.
The outcome
Central consistency. Flexibility for every store.
01A recognizable identity across every location.
02Campaigns and content that can adapt more quickly.
03A cohesive visit from the storefront to checkout.
04Less operational workload with one accountable team.
Evidence and context
On-screen content can influence the moment of decision.
A large-scale study examined point-of-sale video campaigns and compared the behaviour of exposed and unexposed shoppers.
Shoppers analyzed across 237 field campaigns.
Source: Journal of Marketing · 2026
Results varied by product, content, timing, and screen proximity. This evidence can inform design; it does not guarantee the outcome of a specific campaign.
Moments in the experience
Every customer touchpoint has a purpose.
We design the experience around the real customer journey and the day-to-day operation of the store.
Entrance and storefront
Capture attention, present campaigns, and establish the first impression.
Sales floor
Shape the atmosphere, support exploration, and keep communications relevant.
Fitting and promotional areas
Reinforce products, benefits, launches, and targeted content.
Checkout and staff areas
Communicate services, loyalty programs, and useful information for customers and employees.
Recommended solutions
A connected experience for retail.
We select only the solutions that respond to your space, operation, and desired outcome.
Music and Messaging
A music identity and messaging scheduled by time, season, campaign, or location.
Explore music and messaging →Scent Experiences
A consistent scent presence that strengthens identity and the first impression.
Explore scent experiences →Digital Signage
Content, templates, and scheduling for promotions, products, and on-screen information.
Explore Digital Signage →A/V Systems
Audio, commercial displays, LED displays, video walls, interactivity, and automation.
Explore A/V Systems →Operational Continuity
Follow-up, support, and preventive and corrective maintenance to reduce interruptions.
Explore Operational Continuity →How we work
From the reality of your operation to an experience that works every day.
We understand the operation
We review the brand, customer journey, spaces, infrastructure, and the needs of your team.
We design the experience
We define the right combination of content, technology, and services for each moment and location.
We implement
We coordinate installation, configuration, and testing. When appropriate, we begin with a pilot before scaling.
We stay with you
We provide support and Operational Continuity through preventive and corrective maintenance.
Frequently asked questions
What you need to know before getting started.
Can you maintain the same experience across all our stores?+
Yes. We establish shared standards and allow for variations by format, region, schedule, campaign, or audience when the operation requires them.
Can we show different content at each location?+
Yes. Content can be organized by location, screen, schedule, season, or campaign, depending on the platform and project configuration.
Can we begin with a pilot store?+
Yes. A pilot makes it possible to test the model, make adjustments, and establish criteria before expanding to more locations.
Can you work with the equipment we already have?+
We first assess its condition, compatibility, and capacity. We then determine what can be retained, integrated, or should be updated.
Does music for retail require licensing?+
Yes. Music used commercially requires the appropriate permissions. We offer different solutions and can help identify the right option.
View Music Licensing information (Spanish) →
What happens after installation?+
We can continue with support, monitoring, and preventive and corrective maintenance to keep the solutions operating properly.
Let's talk about your operation
Build an experience that is consistent and ready to evolve.
Tell us how many locations you have, which formats you operate, and what you would like to improve. We will help you identify the best place to begin.